You provided me with excellent care, encouragement and real joy in the midst of a very trying period in my life. Thank you!
MEET THE BILLING DEPARTMENT TEAM
Kristen Nowakowski | Billing Coordinator
Kristen Nowakowski is our billing coordinator. She also serves as a liaison between patients and their benefits. She graduated from Central Michigan University in 2003 with a Bachelor of Science in Early Childhood Education. She enjoys working with people in all capacities and provides impeccable support to patients and staff.
Melissa Boldt | Assistant to Clinic Director
Melissa joined the team in October 2017 as Assistant to the Clinic Director and works on a variety of different tasks and projects throughout the company. With a Bachelor's Degree in Paralegal Studies and close to 15 years experience working in attorney's offices, her background enables her to oversee our patient litigation cases. She can easily communicate and work with patients' attorneys as they navigate through the legal process sometimes required of auto accident or worker's compensation matters. In addition to closely working with the Billing Coordinator following up on patient files, Melissa assists the Clinic Director, Susan Keller, on any number of other daily tasks including marketing, event promotions, and special projects.
Sue Mahakian | File Clerk
Sue is the newest addition to the billing department and works part-time assisting Kristen and Melissa with a variety of tasks. Sue also assists the records request department with pulling files and copying documents as needed. Her degree in Health Information Management from Ferris State University and prior 45 years experience in the medical records field has made her the perfect fit to our team.